Refund policy

Seven days. If the ebook is not right for you, write and say so and we will return what you paid. You do not need to give a reason.

How to ask for a refund

Email hanayoshida.support@gmail.com from the address you purchased with. Include your order number and say that you would like a refund. That is the whole process—no form and no back-and-forth.

The seven days

The seven days begin when your payment goes through. A request sent on day seven counts. We aim to answer within two business days.

What you get back

The full amount you paid is returned to your original payment method. Once we issue it, your bank or payment provider may need a few additional business days to show the refund.

If the download does not arrive

Check Spam and Promotions first. If the email is not there, write to us with the email address used at checkout and your order number. We will send a fresh link.

If the file will not open

Tell us what happens when you try to open it. We will send a working copy. If we cannot fix the problem within a reasonable time, we will refund the purchase—even if the seven-day guarantee has ended.

After a refund

Your download access may be disabled after a refund. Please delete any copies of the ebook you downloaded.

Your statutory rights

This voluntary guarantee sits on top of your legal rights. It does not replace or reduce them. If the law where you live provides a stronger remedy, that remedy still applies.

Need help? Email hanayoshida.support@gmail.com.